I logged in a month ago to Internet Advancement 2.0 and discovered that about 2 months of advancement data is gone. I contacted my District Office and was told that I will have to re-enter all of the lost data. Today I logged into Internet Advancement and my Troop Roster is blank. I can see my last two reports but cannot access them as I need a new SSO.
How do I get my Troop Roster back? I have a scout who turns 18 this week but cannot add in his last blue card because I can’t access the roster.