Need duplicate accounts merged

Scoutbook Using Scoutbook
1

Hey there, I have a parent with two BSA numbers and two Scoutbook user IDs that I need merged - can someone help me out? Two accounts are BSA#12627722/userID 12084132 and BSA#13127722/userID 2612768.

2

@AndrewBurns

I am working on this now.

3

@AndrewBurns

This is fixed. I suggest asking the Council to merge the BSA Member IDs with 12627722 surviving.

The member should log in with his my.scouting.org ID that is his not the one that is an e-mail address.

4

@edavignon can you please take a look at MID’s

13985152
136440256

5

@JohnGeiser that is fixed - they really need to use my.scouting credentials to log in which is {firstname}{lastname} all lowercase

6

@JohnGeiser position should update this afternoon - or you can add it

7

@DonovanMcNeil Thank you!

8

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