I already created one helpdesk request for this but it was closed as resolved by the UNhelpful technician sending me a link on how to update an exiting activity in IA. (I specifically requested assistance DELETING). Acknowledging the change in role and scope of BSA Support as of 8/26, however I actually created the helpdesk request on 8/19 …
Event is called “Error delete”
How can I get this activity deleted?
Here is additional detail that I provided in the helpdesk request:
“I as Scoutmaster tried to delete an activity log item (campout) that a member of my troop entered through the My Scouting app. They had entered it as an almost 2-year long event, but had marked the title “Error delete.” I was greeted with an ugly error about why I could not delete the item.I tried editing the event to be one night, but since then the previously unapproved event has been approved but only by my editing. (I never clicked Approve) There is no longer any Delete option.Also, it appears that there are multiple things wrong here: this event is adding one night to his camping log, even after I edit the event to make it less than 1 day, or assign this scout to 0 nights of camping under Advanced area at the bottom.Also, should it be approved if I never clicked Approve for this event?”