I am a registered Cubmaster and have been using Scoutbook with my primary scouting profile for many years now. A few years ago I created a secondary Scoutbook profile using an alternate email address I have so I could use it to demonstrate how to use Scoutbook to new parents. That way they could see the view from a parent account and not my Pack Admin account. It seems that after the SSO migration I never got around to utilizing the secondary account again and now I am locked out of it. I attempted using a password recovery but the recovery system hangs at the point where I am supposed to answer security questions. My guess is that it is because I never set any for the account. I am wondering if someone can help to delete the account from my.scouting.org and associated Scoutbook profile. The affected account would be using this Member ID:13390937. Let me know if you need any additional details. Thanks.