New cub's parent name in our roster instead of cub's name

Scoutbook Using Scoutbook & Scoutbook Plus
1

We had twins recently join our pack and the dad’s name is in our roster instead of the son’s name. I am not sure how to fix this issue. Can someone please help?

Thanks!

2

If you post the BSA ID of the scout (no names needed), then the SUAC folks may be able to investigate. It sounds like there was an error during the registration in which the parent’s name got entered instead of the scout’s. We’ve seen a number of those come over the discussion groups recently.

3

Might it be due to federal age rules on the use of internet services (and email?), and BSA registration rules overlapping confusion?

2022-10-10-A

4

110211088 is what we have in Scoutbook

5

@LeahBorst Please contact your local council Registrar for assistance. It looks like the registrations need to be fixed.

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