I registered a new MBC on 7/17/26. When he logs into SB+ he only sees his registration as a Venturing Participant and is unable to switch the view to MBC. Member id 129205902 . How should I direct him to proceed so he can see his merit badges and connect to Scouts?

@SandraVan_Wyk this looks like a duplicate post [image] Merit Badge Counselor unable to see his registration in SB+ Using Scoutbook & Scoutbook Plus I have registered a new MBC. When he logs into SB+ he only sees his registration as a Venturing Participant and…

Reposted, because I still have not gotten a solution. This counselor cannot select MBC and cannot connect to Scouts in SB+. What do we need to do?

[image] SandraVan_Wyk: 129205902 It is a question of MBC and Participant - it has been asked

@SandraVan_Wyk I just watched that account sign in - it works fine - you need to show them how to change profiles to MBC in the top right of screen.

New Merit Badge Counselor Cannot See Position or Connect to Scouts

Scoutbook Using Scoutbook & Scoutbook Plus

Stephen_Hornak July 22, 2026, 5:48pm 2

@SandraVan_Wyk this looks like a duplicate post

MBC instructions:

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New Merit Badge Counselor Cannot See Position or Connect to Scouts

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