New parent, too much access

Scoutbook Using Scoutbook
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I have a new scout, their parent accepted the invitation to connect to their scout via Scoutbook. The parent, 140693729, now has access to the entire pack as if they were in a leadership position. I do not see them as a leader via scoutbook or in my.scouting.org. They were not invited as a leader, did not fill out leader application, were not accepted via any process. How did they end up with pack access? And how do we get rid of it?

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@JasonRoma - what kind of access is shown for this parent. In our pack I set up parents with view only to other scouts. This helps with messages in the pack for instance if that parent is leading a fundraising or other activity.

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That BSA number is only connected to their scouts in Scoutbook and that is all - in 802 TAC

1 Like
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You can hopefully see the screen shot I have uploaded showing the parents permissions as i see them. In terms of “setting up” permissions i did nothing. The parent registered their scout, recieved a welcome email inviting them to connect to their scout, and now the parent has full access to the entire pack. Not something we wanted to happen or to happen again.

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@DonovanMcNeil do I start asking in my council so that they can eventually open a ticket?

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@JasonRoma - this is only related to their scout. Please look at the unit roster in scoutbook then > connection manager at the bottom

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A parent will ALWAYS have full control on THEIR scout

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Parents are given Full Control of their scout - the parent is not connected to any other scout

2 Likes
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@JasonRoma - I can do a screen share to clarify the issue if you wish.

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Parent is not in the connection manager. The parent is not a leader. Happy to screenshare but i believe the problem is not visible from within my account.

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@JasonRoma I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

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My mistake, I found the parent in the permission manager. The parent only has a green dot in their childs column. But when they log into Scoutbook they see the whole pack and all the scouts.

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Yes they will see all scouts First name last initial - but they cannot click on any scout

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