New Scout on Roster; Can Record Awards But Not Showing on Recognition Reports

Scoutbook Scoutbook & Scoutbook Plus Bugs
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We have a new Scout that is showing up on our roster, and we can enter advancements for him - recording and approving. His items show up on the to purchase tab, and the to award tab. However, his items to be awarded do not show up on the Pack Recognition Report run through the reports section. Is there a way to fix this? We inadvertently missed him last month because he didn’t show up on the recognition report we used to prepare the awards.

ID 142040506

Thank you

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@HK8133165320

We need the ref number from the bottom of a recognition report where he is missing.

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Reference Number PD-20251215092339-601632-561489

4

@HK8133165320 could you also provide the ref # from the bottom of the html/web (non-pdf) version of the report?

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ref: PD-20251216071725-404348-673413

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