Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I’m connected to my son and troop. All looks exactly as it should and is up-to-date. But I have never received messages from scoutbook (verified my email, and even added second email). I go to inbox and no messages, go to events nothing there. I hear in our meeting all the communication comes this way and I get absolutely nothing for the past year and a half. Any tips or where I can get help? My son is missing events and this is no bueno.
Mechanically, if the email feature is just passing through to email, I just switched my email to see if something is being filtered by my email service. I was hoping there was some kind of storage to see previously sent messages but am guessing again it is just a pass through (e.g. email alias).
@ChristopherCzesak - the change of email is worth a try. On that dashboard, clicking into each unit should allow you to see if there are any events listed for the pack and troop. I trust the units are using the calendar and message portions of scoutbook. Some units do not.