NOAA shows merit badge requirements approved when merit badge incomplete

[DeborahDelano]

Merit badge requirement shows ‘approved’ even though merit badge incomplete.

Select AWARDS

Select ‘national outdoor achievement’ – scroll down to the ‘camping’ section.

Under ‘merit badges’, shows cooking and camping as started but not completed which is accurate.

However, scoutbook shows ‘approved’ under requirements 2 for camping and requirement 3 for cooking even though these merit badges are not complete.

While I can uncheck the approval, I can’t save it.

I am having this same issue with multiple scouts.
The member id of one of them is 133269990

How can I fix this?

[Stephen_Hornak]

@DeborahDelano - I would ask what is your role in the unit and do you have the permissions for advancements ?

[DonovanMcNeil]

@DeborahDelano

133269990

@DeborahDelano odd - let me look NOAAs are an issue. do they all show approved and no date?

[DeborahDelano]

that is correct, approved but NO DATE.

[DeborahDelano]

I am the unit advancement chair and key 3 delegate.

[DonovanMcNeil]

@DeborahDelano any audit data show for #2 on who/how approved? If you hover over the Approved

[DeborahDelano]

Yes, it shows approval in 2022 by one of our leaders. But, this issue is occurring with multiple scouts which is confusing to me.

[DonovanMcNeil]

@DeborahDelano thinking on this last night. This award does not auto complete the MB requirements when the MB is done - that is why it shows them all. So at some point the user went in and did it themself.
I think your first step is to a have a conversation with the user to see if they recall why they approved them.

[DeborahDelano]

The person who shows as the approved is not a scout.

Regards,
Deborah

[DonovanMcNeil]

Yes they are a leader - see why they marked it approved

[DeborahDelano]

This leader did not approve the requirement.

I have another example that shows myself as the approval person for merit badges under NOAA - camping as well as ‘sea scout apprentice’ that I did not approve.

The scout in this example has memberid 130740829.
Again, these entries are not correct, and I’d like to know how to remove the approval.

[Stephen_Hornak]

@DeborahDelano - what if you enter the date claimed by the audit then save then back out the approval and date and save

[DeborahDelano]

Thank you for the workaround; I added the date, saved it, then went back in and removed the date and approval and saved again. I do get the following error both times I saved which I’ve seen has been reported.