Not all registered leaders showing up under Leaders on Send Message function

When we use the Send Message function, two of our registered leaders do not show up on the Leaders list, we have to select them from the Parents list. They do show up on the Troop Roster in SB as leaders. Both registered this summer. Any idea why this is happening, and how to fix it?

If you could post their BSA member numbers, we can take a look.

BSA ID #s: 13830476 and 12057028

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