One of Key 3 (Committee chair) cannot see anything in Internet Advancement

This is all I see when I log in. I am the committee chair for a pack and a troop. I can see everything for the troop, but nothing for the pack.

When you go to Member manager for the pack you see yourself as CC?

@DonovanMcNeil - this is the same issue as this one:
My Pack and Scouts are missing when I log in - #23 by LaurieSchultz-Unthan

Everything is fine for the other user in my.scouting.org

Yes I do. Everything is the same for both the pack and the troop on my profile.