One of my scouts dropped off Scoutbook

She is still showing up in My.scouting roster her member number is:
136144130
How do I get her back on my Scoutbook roster.
Thanks

I am not sure why she got dropped, but I have requested a position sync

I have this same problem in our troop. The scout BSA 137248739. He is in my.scouting.org but no longer in scoutbook. He was rechartered for 2022 but is “lost”. Can you help?

I see him in Pack 51 in Scoutbook now

@MicheleNorthrup His old pack seems to have rechartered him - I Assume that is wrong but parents should check

@ MicheleNorthrup
I left you a private message, click on the large M in the circle in the upper right and then the envelope.

She is back on the roster now. Thank you