Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Problem:
I have one parent that will be monitoring her two children over scoutbook. I am aware that I cannot connect the same parent using the same email if they are in the same unit. However I did not think this was the case for two separate units. It still is.
So I used this tactic with my parent’s new invite for the second child. This seems to have bypassed the error message and invitation has been sent. I am still verifying if the parent has recieved such invitation in their email account.
You should be connecting the same parent with the same e-mail address to multiple children in Scoutbook. It sounds to me like you might be creating a duplicate account for that parent.
I figured out what the hold up is. With the first scout I manually entered parents information. When I went to connect her with the second child and could not find her in the search it was because her profile did not state which Council or District they were apart of. Once I updated the Adult profile with both District and Council I was able to find her through the search feature and connect the second scout.
You guys are correct I did create a second account for the parent (in error). Now I dont know how to delete the second profile. States I must delete relationship first but doesnt give me ability to do so.
