When our treasurer sends out emails regarding an upcoming payment that is due, one of our parents is not receiving the emails. I checked their settings, and all it seemingly OK. They show up correctly on our troop. This is a parent of a scout who recently transferred into our troop. Scout BSA#141201268 is and Parent BSA# is 141201197. If anyone can help me figure this out, I’d be very appreciative.
When you checked their settings, did that include looking for the No Emails flag in the Send Message interface at classic Scoutbook? Unfortunately, the “unsubscribe” link in Scoutbook emails is right next to the “click here to view the calendar event” link. Folks click the wrong one all the time and stop getting messages unexpectedly.
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