Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I am having her try again, in case the system was being finicky after put all the MID’s and on the My.Scouting account, confirmed primary, etc. over the weekend.
If it doesn’t work, we will move over to the paper app.
I believe we tried that originally. Then found the other my.scouting account, added the GLAAC MID to that one as primary too.
I will have her try again, I think she is at work. It may be a day before I get back to all.