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Last week I was able to update my son’s OA election date. He completed Ordeal this past weekend. I don’t know where to add his Ordeal Date. Where do I go?
Good Evening: I’m trying to update a scout’s MID (14802529) election and ordeal dates in their profile, but I’ve been getting the following error for the past couple of weeks:
“Whoops! Looks like we encountered an issue temporarily. Please try again later.”
You could likely ask one of your unit Key 3, Key 3 Delegates or Scoutbook Units Admins to update it to see if one of them has issues. That might indicate that it’s something other than the ASM issue that Donovan noted.
Hi, I asked to a different unit leader and for this scout MID: 14802529, and the same issue appear/remains. No way to update the scout’s profile with the Order of the Arrow Ordeal details. Any update with the known bug? Thanks.
“Whoops! Looks like we encountered an issue temporarily. Please try again later.”
I’d probably look at two possibilities. One is what the status of the youth registration is (i.e. current, in the grace period after expiring, expired and out of grace period) in my.scouting and the other is the potential that there’s a cached version of SB+ that’s causing issues. For the latter, I’d try forcing a refresh of the page, clearing cache and/or clearing all stored data associated with advancements.scouting.org (in that order, testing in between) to see if those resolve the issue. The fact that it’s working for me but not for y’alls Key 3 suggests an issue that’s not hitting everyone. Most often (but not always) those are local somehow (e.g. stale cache data).
Hrm, @DonovanMcNeil@JenniferOlinger, any other thoughts? If it were just the OP, I’d think it was the ASM bug. Since their SM also tried, it suggests it’s not the ASM bug (although I guess it could still be the SM’s cache + the ASM bug for the OP?).
Hi again, I’m also seeing the same error for a second Scout, MID 13503399. When I tried to enter swimming classification and date of test, the system shows:Error: input validation failed. Could you please confirm whether this issue is something I should follow up on with council, Akela? Thank you.
For MID: 14802529 OA election date and OA Ordeal Date. I tried both:selecting the date from the calendar and before this reply, typing the date into the field and the same error appears.
For MID: 13503399 Swimming classification and swimming classification date.
