Out of council transfer problem

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Hello. I have already read so many previous questions on this topic but realized that I might need higher powers to help fix this.

I have a scout who is transferring from another council. Per the guidance I found online, the parent had to initiate it. So he did, but instead of getting an option to ‘transfer’ he had to create a new account for his daughter.

A few questions: 1) How do we reverse that? Or do I just ignore the application in MyScouting and it’ll eventually go away? 2) He paid $80 even though he should have paid nothing. Can he get that back from BSA? 3) How can I get her original scout account (13931767) to come over to our Pack (1853) and not the new application he put through (140526988)?

Thanks!

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@NohaMostafa - each council has its own set of BSA ID numbers so the old BSA ID from the prior council will not be recognized in your.

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Ok. But what about all the awards she received in the previous levels? And should she have paid $80?

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@NohaMostafa - is that $80 your council fee ? They would not pay the national fee if it found the prior BSA ID

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Pretty sure it’s the National Fee.

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@NohaMostafa - ok… I did look at your council site and they charge $80 as a council fee and national charges $80 so that works

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@NohaMostafa The Scout’s registration expired in the other council on 09/30/2023.

She would be paying the full national and council fees.

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@NohaMostafa It might be a good idea to contact your local council for guidance / assistance.

After the Scout gets registered, I would recommend that the local council use their Registrar Tools and take a look at the Scout’s “Relationships”. It looks like the Scout is the child and also the parent.

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