My profile was updated by Council yesterday to reflect my change from Den Leader to Cubmaster. At the same time, they merged two BSA member ID’s (not sure if either of these matter, but they were within 24 hours). Today upon logging into Scoutbook, all scouts in the Pack appear twice on the Pack Roster (see photo). As well, until the changes yesterday, I was appearing twice in the Adult roster (two profiles, 2 different member ID’s). Today, I only appear twice in my Sons’ profiles, but each profile shows the exact same member ID. As well, I only appear once in the Connections Manager tool - where yesterday I appeared twice. Stumped…Help!
[Picture removed by Moderator for youth privacy]