Parent account has no email address, is not receiving Scoutbook messages

Scoutbook Using Scoutbook & Scoutbook Plus
1

Hello,

We have a parent who is not receiving Scoutbook emails, and it appears they may not have an email address associated with their account.

Parent BSA #: 14019296
Parent UserID: 12134666

Scout BSA #: 137468370
Scout UserID: 12142633

Thank you!

2

@MatthewKolins This should be fixed now.

3

Wow, thank you!!! I do see his email address showing up now. Your volunteer service is greatly appreciated!

4

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