Parent as 2 BSA ID numbers - Need merged & set to Primary

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I have a parent with 2 different BSA ID numbers. The have 2 scouts in my unit and a different BSA ID number is attached to each scout. Please merge / set the primary BSA ID for parent to both scouts.

Parent Primary BSA ID 141651240
Is Attached to Scout: BSA ID 141651242 SB ID 14295291
Needs to be attached to Scout: BSA ID 141651246 SB ID 14295292

Parents Second BSA ID is 141651245

Thanks for the help!!

2

@DarrenFerlazzo I have merged the Scoutbook accounts.

The parent has 2 usernames (logins) at my.Scouting. The local council can merge them for her, but they will need to know which username she wants to keep.

They can also use their Registrar Tools to fix her parent / child “Relationships”, so that she is listed as parent only under a single member ID number.

3

Thank you! I just reached out to my council.