Parent can not reset password

Scoutbook Using Scoutbook & Scoutbook Plus
1

I have a parent who followed the process to get their password reset and they are not receiving the email to complete the process.

Please let me know what I can do to assist or provide more information.

Thank you,

Brian

2

Please post the parent’s BSA member number or Scoutbook user ID. (No names please.)

3

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