I have a mother that logs in, and can’t seem to connect to son. What steps should we take?
Thanks!
I have a mother that logs in, and can’t seem to connect to son. What steps should we take?
Thanks!
Parents/guardians can’t connect themselves to their scouts in SB+. The unit Key 3 or the connected parent/guardian can make the connection by clicking on the “+” underneath the scout’s relationships in the scout’s profile on SB+, then providing the required information. The registrar can also add these parent/guardian relationships.
If you post the scout’s Member ID (no names, please!), the SUAC may be able to take a look and see if there is some other issue at play.
Hello,
I see her linked in SB, but when she logs into my.scouting, it takes her to her page with no way to see her son?
Thanks,
Mark
Someone replied to your post.
| Charley Hamilton CharleyHamilton
June 9 |
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Parents/guardians can’t connect themselves to their scouts in SB+. The unit Key 3 or the connected parent/guardian can make the connection by clicking on the “+” underneath the scout’s relationships in the scout’s profile on SB+, then providing the required information. The registrar can also add these parent/guardian relationships.
If you post the scout’s Member ID (no names, please!), the SUAC may be able to take a look and see if there is some other issue at play.
@MarkHolley Please post the member ID of the parent, if known. If not known, please post the Scout’s member ID number.
(No names, please)
@MarkHolley She appears to have the correct relationship. There isn’t much for her to see in my.Scouting for her child.
Please have her log into Scoutbook Plus by clicking on the Scouting America Web Links → Scoutbook Plus: