Parent can't access her son

Scoutbook Scoutbook Bugs
1

One of our parents has lost access to her son. She can still log in to Scoutbook but does not see him at all. Everything looks good from our end.

Her BSA ID# is 13004087

Thanks.

2

Aaron,

I have sent you a private message so we can collect more information to investigate. Click on the purple circle with white A.

3

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