The parent spoke with someone at the council, and was told that it doesn’t appear they have an account. But I can see them in Scoutbook. He’s tried to reset the password, but that has never worked out. I tried to send him an invitation, but it complained that the user already existed. Can someone please delete him so I can re-invite him? Is that possible.
User ID: 9854309
BSA Member #: 13311735