Parent claim cannot see their Cub Scout

Parent claims cannot see their Cub Scout’s information, but show up on Scoutbook as connected. Looks fine from my end, though.

Parent: 140161570

Cub: 140161571



Everything looks correct in the database. The parent should be using the Google Login button to log in to Scoutbook. This may be a situation where you need to look over the parent’s shoulder while they try to log in.

Thanks for your reply!

To be clear, they SHOULD be using the Google Login button, or SHOULD NOT?

The parent SHOULD be using Google Login.

1 Like

They’re in - thanks!

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