Parent Dropped from Youth Account

A parent in our Pack all the sudden was dropped from her youth’s profile on Scoutbook Plus. She’s still linked on Scoutbook Legacy.

I found how to add her to the account on Scoutbook Plus, but she did not come in the search to add. I further investigated, turns out her birthday says “invalid” so I am guessing that’s why I can’t find her.

She does have a profile on Scoutbook that I can pull up through Scoutbook Legacy.

What can I do to solve this?

You can post the Member # (no names) here or talk to council

14289724 member number

I think your local council will need to help, because her date of birth is blank.

Oh fun. Thank you for your help

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