Parent email address lost; can not log in

Scoutbook Using Scoutbook & Scoutbook Plus
1

One of our members has her email changed to changemyemail@scoutbook.com. When trying to log in to check at my.scouting.org, she is no longer able to log in. When I search for her email address to add to our roster, it comes up with the same BSA number.

BSA Member #13342554, user ID 10103923

Is there multiple accounts for this person? Can the email address be reset back to the -removed by admins -

2

@StephenHack this is fixed - user should be using my.scouting.org user/password - user is (firstname).(lastname)

3

Excellent and great, prompt response!

4

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.