Scoutbook BSA #

Scoutbook Using Scoutbook & Scoutbook Plus
1

I’m not sure who can help with this but we have a parent that isn’t able to log into scoutbook. She puts in your username and password and it just sits there. It works on MyScouting.org but not scoutbook.

I realized on myscouting.org her BSA# is one number but her BSA# on Scoutbook is listed as something different. Both under the same email. Is there a way to fix the scoutbook# somehow?

2

What is her my.scouting member ID
and her scoutbook member ID?

3

On myscouting.org her BSA# is 12721609 but her BSA# on Scoutbook is listed as 13798844.

4

I changed her member ID. She should be able to login to Scoutbook using the same login name she used for my.scouting.
I noticed she has view advancement rights to all the Scouts in the troop, was this intentional if she is not registered?

6

William, Thank you! That fixed it!

Is it possible for you to change adults email on an account? I have another parents that can’t access her account because she can’t remember the password and somehow emails are turned off on her account.

7

Jim,
I sent you a private message. Click on your icon in the upper right and the envelope.

Bill

8

Thanks for your help :+1:

9

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