I am unable to link a parent to a scout because their email address is being used for their scout. Is there a way to remove the email address so the parent can connect?
Thanks,
Denise Moss
post the scout BSA # and we can look
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BAC #14095713
Thank you!
That scout already has a Mother? Kristen that is connected @DeniseMoss the scout had a generic system email not a unique one
The mother was never able to connect. Her email brings up her son. When she completed YPT it had her son’s name on the certificate. Does this mean I need to do something with my council?
The mother made a user for her Scout that she is using - it starts wgpe******* - her log in is the same but starts kspe*******
Ok so that is her email. Is there a way to create herself as a user so that she can connect to her scout as an adult and complete YPT since she is applying to be a leader?
I am very confused.
Wait a minute. That is not her email. So she already created 2 users??
If so, I don’t think she remembers. Is there a way to remind her or delete?
I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
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