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I have a Parent who has lost connection to her Scout. We have tried everything and the Council is at a loss as well.
The Scout BSA ID is : 134722939
I have verified that the parent is connected with full control, and I have updated. She still cannot connect to he son/scout.
Is there anything else I can do to get this fixed?
@RobertCron_II I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
I see two Scoutbook accounts for you with 2 different BSA Member IDs. One in Transatlantic Council and one in National Capital Area Council. Which is your current Council?