I have a 2nd year parent, who just recently volunteered and registered as a Den Leader. He now says trying to login to Scoutbook, the message says there is no account linked to his email address. The email address has not changed. I see his name & BSA member ID in our official roster at my.scouting and in Internet Advancement,
BSA Member ID is: 14106151
Can we get him linked back together again? Thank you
The member is listed on your Scoutbook roster. He should be logging in with his my.scouting.org ID which is an e-mail l*g@gmail.com (middle characters removed for privacy). I see he last tried to log in to my.scouting.org on 9/19/23.
The only other member with the same name and no DOB lives in a different state and Council. All others with his name have different DOB.
He says it works now - he is in. Thank you.
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