Parent not able to log in

Parent stated not able to access account, unable to reset password/old email on file.

Member id 126575110

Also stated, should have memberships from other states/councils.

@Baker3 there are 2 usernames - are they using the one with a 3 at the end?

@DonovanMcNeil I am unsure which username. Just that they were unable to access, or recover/reset password due to incorrect email.

I can provide correct email, if needed.

I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

Current email of member sent in direct message.

Response “Which ever works”

@Baker3 ok the user without 3 was saved as it was a little newer

I will let them know it’s good to log in now.

Thank you

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