Parent stated not able to access account, unable to reset password/old email on file.
Member id 126575110
Also stated, should have memberships from other states/councils.
@Baker3 there are 2 usernames - are they using the one with a 3 at the end?
@DonovanMcNeil I am unsure which username. Just that they were unable to access, or recover/reset password due to incorrect email.
I can provide correct email, if needed.
I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
Current email of member sent in direct message.
Response “Which ever works”
@Baker3 ok the user without 3 was saved as it was a little newer
I will let them know it’s good to log in now.
Thank you
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
