Parent Unable to Access Scoutbook

I have a parent who cannot log into scoutbook. Member number 13509089. The email address when trying to reset the password is incorrect, so the parent cannot reset the password. the email in scoutbook is [e-mail removed by Moderator for privacy], the correct email address is [e-mail removed by Moderator for privacy].

@MegganHall This is an adult leader, correct? E-mail has been corrected.

Yes he is. Thank you!