Parent of record can't execute transfer

Hi SUAC,

Pease check the accounts for the parent and scout to see if anything stands out as an error.

Parent, MID 135423505, gets an error, a permission API issue, when trying to conclude the creation of a transfer from FL to CO for her scout, MID 135423504.

I am NOT asking SUAC to deal with the transfer issue, just check the accounts. I think something may be different about these accounts, as an hour before the above transfer process failed, I talked a different parent through a CA to CO transfer that went fine.

@DougWright at first glance it all looks fine. What mechanism are they trying to use? BeAScout? my.scouting?

@DonovanMcNeil A combination of My.Scouting and BeAScout.org.

She logged into My.Scouting and -

  1. From Home, clicked My Application > Transfer / Multiple to confirm she was connected to her scout. Yes, she could see his account. Because this is an out-of-council transfer, she can’t just click Transfer.
  2. From Home, hover over BSA Web Links > click BeAScout, opens new tab > found unit > click Apply > followed the instructions, entered scout MID, system found his account, gives the option to transfer or multiple > continued as transfer > system wants the adult to log in again (still logged in on other tab) > then error.

Yeah - I think that is a council send in membercare ticket - they just need to include ALL (and more) exact details

Thank you. I agree. I was hoping there was something odd in one of the accounts. Finding none, then it’s a National fix. I’ll gt screen shots for the submission.

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