We have a parent who is unable to access my.scouting.org. He forgot his password and his email is no longer valid. Please assist, I can provide you with his phone number or his new email. His member ID is 12858148, Greater New York Council. Thank you.
Yes, the hotmail address is no longer valid, it should be the same email address but @gmail.com.
@StephanieWong is there a Scoutbook User ID? I do not see a Scoutbook account by that name, email, or member number
He has not logged into scoutbook.
he has no SB Account to log into that I can find. Council should be able to change the email in this instance - we cannot
Thank you for your help.
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