Parent unable to login

Scoutbook Using Scoutbook
#1

I have a parent unable to log into scoutbook. She tried using her email and doing the forgot password. It’s not working.

#2

post the BSA # or Scoutbook User ID (both under edit profile) and we can take a look

#3
  1. Bsa number
#4

13201025

Bsa number strong text

#5

@SaraFrisch if she is not getting reset password email - Council can reset her password for my.scouting.org

#6

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