Parent unable to login

I have a parent unable to log into scoutbook. She tried using her email and doing the forgot password. It’s not working.

post the BSA # or Scoutbook User ID (both under edit profile) and we can take a look

  1. Bsa number

13201025

Bsa number strong text

@SaraFrisch if she is not getting reset password email - Council can reset her password for my.scouting.org

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