Parent with two accounts - please merge

Parent BSA ID: 13854566
Parent Old BSA ID: 14375959
Two Scoutbook usernames/logins: (removed by Moderator)
Has problem when signing into Scoutbook with error stating “Warning, another user is using the same email address”
Should only be registered to National Capital Area Council, Pack 295
Remove from Narragansett Council, Pack 1

@LukeRichmond There are a few things going on:

This user has 3 usernames at my.scouting:

e-mail address

If this user can pick one username to keep, we can retire the others.

This user also has 3 BSA member ID numbers:

14375959 - Committee Member registration
13854566 - Tiger Adult Partner registration and parent / child “Relationships”
9306088 - Circle Ten Council (while registered as a youth)

I would recommend contacting your local council and ask them to use their Registrar Tools to combine the registered positions under 14375959. They should also look up the user’s child (or children) using Registrar Tools, and in the “Relationships” section, they should make sure that the adult is listed as parent only under BSA 14375959. They should remove the adult as parent if listed under other numbers. Otherwise, the user’s BSA member numbers might get flipped at the next Recharter.

Hi, thank you. Please retire two of the accounts and keep only the lastnamefirstname username account (richmondluke)

I understand about contacting the local council, any chance you have that contact info for National Capital Area Council? Thank you

@LukeRichmond The other two usernames have been retired.

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