Parents not able to mark Cub Scout advancements complete

Scoutbook New Scoutbook Feature Requests
1

Are parents still able to mark requirements complete for their cub scouts?

I had asked parents to mark some things off but I started getting questions. When I switch from my Cubmaster access to Parent/Guardian access, I lose the “Cub Scout Ranks” field and the “Current Adventures” from my son’s profile page.

Is there something I can do to give them access again?

2

Try a Shift/Refresh or incognito window - that should be fixed now

3

I am having the same issue tried Incognito and Refresh it does not work. The page is blank and I cannot see any of my child’s advancement information.

4

@ChadMatlock did you try holding down Shift key while you Refresh the page?

5

Yes sir I did. Tried everything you listed above.

6

Can you clear cache for scouting.org while the page is closed?

7

I cleared browser Cache created new profile in Edge and used incognito none worked I will try in Chrome to see if it is a browser related issue.

8

It sounds like a cache issue

9

So to be clear I am a pack admin I can use that to update advancement. however, when I go to parent profile for my scouts I do not have access to advancement even though Scoutbook permissions allow me too.

I have tried on two machines one has never logged into scoutbook before so i am not sure if it is a cache issue.

10

Well next guess is that your unit has not renewed the charter?

11

okay I will look into that.

12

I am having the same issue. My den leader can enter advancements for my scout, but I can not. All of the advancements only show up in classic Scoutbook. My Scoutbook+ page is nearly blank.
I also entered this previously in the forum and the discussion was closed with no resolution.