If I hit the send message from a specific den page not all the parents are autoselected on the following page. The leaders connected to a scout are autoselected but the average parent is not. If I look at the kid’s connections I see that they are connected to the parent (parent/guardian checkbox selected) as I would expect. Even though I see that connection the parent is still not auto selected in the send message to a den (I can find their name and select them). What could be causing this?
We just moved to Scoutbook and this is the case for every den and every parent except adult leaders who are selected as you would expect if their son is in the den.