Password Reset (Not sending)

Scoutbook Using Scoutbook
#1

Hi. I have requested a password reset and I am not getting the e-mail. Checked JUNK and triple verified USER ID, e-mail, etc.

#2

Is this for yourself?

Are you requesting the password reset at my.scouting?

1 Like
#3

Hi. For my son. Yes, my.scouting.

Also tried their new bot.

Dave Lipien

#4

I am having this same issue. Was this resolved? If so, what action was taken?

#5

@davidlipien - for either Son - Council can rest password

#6

@ClintMelton is it your password or someone else?

#7

One of my less tech savvy den leaders.

#8

you can post BSA# and we can look @ClintMelton

#9

His BSA ID is 13502967

#10

@ClintMelton your council can reset that password or the user can using the my.scouting.org BOT at bottom right of log in page

#11

I will try the council route. The BOT was not working either.

#12

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.