Permissions for Advancement

In Scoutbook Plus, I have permissions as a commissioner and as a parent to my unit. But not as a Scoutmaster. I’ve clicked on the oval button in the top right corner and Scoutmaster permissions or access is not there.

@AndrewDannenberger

My first suggestion is to go to my.scoutting.org and remove your Key 3 Delegate and registration inquiry from the troop. You do not need these as a Key 3 and they could be causing problems.

I also suggest trying an incognito window to rule out cache issues.

@AndrewDannenberger As Scoutmaster, you don’t need the Key 3 Delegate or Registration Inquiry functional roles, because you already have those permissions as one of the Key 3 for the troop.

Still not working. I removed myself as a Key 3 Delegate and/or Registration Inquiry roles, use incognito, tried through the app, used a different browser and still the Scoutmaster role doesn’t come up in the right corner oval. Not sure what else to do.

@AndrewDannenberger if you want I can set up a screenshare to take a look

@AndrewDannenberger you had an open Unit Commissioner position to your own troop in SB. I closed that as it can cause issues. Might want to try again or after 5pm CST

Sure, that would be great.

Actually, I had two. One says Tahquitz 7 Position: Unit Commissioner (2more positions/roles) and the other says Troop 332 Position: Unit Commissioner (7 more positions/roles). I used to have a Troop 332 Scoutmaster but has since disappeared.

@AndrewDannenberger I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)