I am posting this here mostly for informational purposes as national already knows of the issue. So Council’s have been given the tools to reset passwords for users in their council. Your council is added to your profile in My.scouting when you add your ID number and does not derive from Scoutnet(i believe it validates when you first enter it. When a council merge is done they do NOT run a script to update the council in my.scouting (nor in Scoutbook). The individual would need to update it. The problem occurs if council tries to update a password it will not find them in my.scouting as they are tagged with their old council id and the registrar(or whoever is doing it) is in the new Council only. They must reach out to national who have the tools to access across councils. So in my case we merged 022,023 and 028 into council 023 so anyone who came over from 22 or 28 need to have a reset from National. They need to do some type of query in my.scouting(and scoutbook) that says if 022 or 028 is in this field change to 023.