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Problems adding users to events or logs

If you are having issues adding individuals to events or logs - please post your BSA # and what log/event you are trying to modify.

Ex. 2095867 - Cannot modify Hiking Log - title Philmont

Use THIS format so we can pass it one fast and not have to read a paragraph to find data please.

12513426 - Cannot edit service hours titled FUMC work day. I had 1 Scout and one registered adult that I missed when entering the event. When I try to add them I get the following message after clicking on Edit and Finish: “Whoops! Looks like we encountered an issue temporarily. Please try again later.”
I have continued to get the same message, despite trying multiple times over the course of 2 weeks.

thank you

1 Like

127347270 - Can’t add a scout 12979451 to any troop g10 events. Need to add to these 2020 events: Oct Camp at Home, Sept Camp at Home, August Camp at home, July Camp at home, Snow Camp, and 2019: ILST Fall '19

1 Like

A post was split to a new topic: Parents in Scoutbook

8338516 - Cannot add individuals to Philmont Camping and Hiking logs (July/August 2021).

Error message: “Error. Whoops! Looks like we encountered an issue temporarily. Please try again later.”

I have tried again multiple times over multiple days.

1 Like

128860732 - Cannot modify Hiking details (distance, elevation, participants, etc) title Philmont Hike
12480772 - reported same

125350493 - trying to add Scout to service project “Troop 88 trail with Urban Riders”

114667057 I cannot edit Hiking log - Philmont in July, Camping log - August Campout in August nor the September Fishing campout I just added. The Philmont hiking log I filled out once already because I used that to complete their 50 Miler award but now it shows no participants nor lists the mileage and altitude.

ID# 129525454
Cannot add names to the following events for Troops 835B and 835G:
Service - Brandon B’s Eagle Project
Camping - Bodie Island Beach Trip
Service - Bodie Island Trail Work
Service - Thomas R’s Eagle Project

128994645 Can create new IA activity events but not edit/add people to service hours events already created
Sept 11 Mission Possible
Sept 12 Rise Against Hunger
Sept 20 Bread Partners

104706185 cannot enter or modify events for anyone other than his son or himself. He is a troop admin and until recently was able to perform this function.

BSA ID: 131910974 - Similarly to others, I cannot edit events in Internet Advancement. The event I am trying to edit is titled Henry Horton - Backpacking 1-Night, dated August 14. I can create events, but cannot go back and edit them. Never had this problem before.

When I try to make changes, I get the following message after clicking on Edit and Finish: “Whoops! Looks like we encountered an issue temporarily. Please try again later.” I get the same message, despite trying multiple times over the course of several weeks.

1 Like

131345734 - Cannot modify “Conner Burgess Eagle Service Proj.” to add additional attendees.

BSA ID: 131485491 - Cannot Add ANY Scouts to ANY events (Camping/Hiking/Service Hours)

I’m getting an Error Pop Up for any NEW or OLD events: "Error. Whoops! Looks like we encountered an issue temporarily. Please try again later.” I even tried events from back in 2017 and 2018 with the same result. I can successfully add NEW events with no issues, but even on those new Events, I cannot add additional Scouts to the event. This has been going on for over 2 weeks now.

134956377 - All events in July August and September for Pack 177, Fort Benning, GA. There are multiple Service, Camping and Hiking events in each of these months that have the same issue.

133492450 - Camping Log - Cains Farm
133492450 - Service Log - Flag Day Flag Setup

12006491 - All of them

130483108 - all events

124124060 - cannot add participants to several camping events - example: Lopez Island Bike Trip

BSA ID: 12883007 - Cannot add any people to any activity. Currently needing to add to activity: Inks Lake State Park