I have an adult that was previously a Tiger Cub Adult ($0) on our roster. That person is becoming a Den Leader with this year’s recharter. The leader has completed YPT and has filled out a CBC auth document – both of which I have uploaded to the rechartering tool.
However, I cannot change this person’s role to den leader because the rechartering tool does not yet recognize the YPT and CBC as being complete.
Beyond just uploading the documents, what else needs to happen for the rechartering tool to recognize this leader’s YPT and CBC as being complete so that I can change the role? Do the documents need to be validated? How do I trigger that validation?