Purchase Order - missing items

My purchase order is missing one rank advancement and one merit badge that have been entered and marked as “completed.” The only thing I could think of is that these scouts have not yet been assigned to a patrol on Scoutbook. Does that prevent their rank advancement and MB from showing up on Purchase Order and Advancement Report? Thanks!

@SharonLiu

Have the missing items been marked Leader Approved (blue check box)?

Items that are not approved (green check box) or marked awarded (yellow check box) will not appear on a PO.

Yes, the items are marked blue.

@SharonLiu Please provide the BSA member ID numbers of the Scouts, and the item name that are missing.

(No names, please)

13978384 Scout Rank
14061146 Law MB

@SharonLiu are you using Legacy Scoutbook to view this? Scoutbook+ purchase system is not ready yet.