Rank advancement marked completed but won't let me check leader approved

I have 2 scouts that are showing up in Scoutbook As having completed rank advancement, but it won’t allow me to check leader approved. It also doesn’t show up in the purchase order for our court of Honor. Has anyone experienced this or knows how to fix it. Any help would be greatly appreciated, thanks in advance for your time and consideration.

check to see if their memberships are approved

It says he’s been a member for 596 days

what is the Scouts BSA #?

132848206 - no names are needed

if you are trying to approve 2nd class - I do not see approvals on Scout or TF - those have to be approved first

That was it, you’re a genius. I cannot thank you enough. I appreciate your assistance… and patience.