Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I was changing position for one of our leaders and didn’t add the new one first. So when I ended the current they are no longer listed in my leaders and I can’t find them using scout book to add them back. What is best method to get them re-added?
@WilliamEvans I have requested a position sync. The adult leader should be back on the unit’s roster in Scoutbook within 24 hours.
If this adult leader is actually changing registered positions, I would recommend having the Chartered Org. Rep. (or COR Delegate) do that at my.Scouting using the Position Manager.
@JenniferOlinger Can you request a position sync for Member ID: 140576519 also? I seemed to have dropped off the Leader Roster for Pack 43. I am the Den 6 Leader, and will be the oncoming Cubmaster once Crossover happens for the incoming AOL’s. Thank you!
The only volunteer-facing support for Scoutbook/SB+ is either via these forums or via the council staff. The council staff can submit MemberCare tickets to national for support if they can’t solve the issue themselves, but generally the SUAC volunteers here are substantially faster (for the things with which they can assist).