Recharter Error

My Scouting Tools Internet Recharter
1

We are getting this error for 2 scouts who are in the pack. I’ve tried different browsers, clearing cookies, on my desktop and phone. Council doesn’t seem to have any answers as to why this is happening

Something went wrong

Error Code: Items is not allowed since this person already has a primary record - forSkPersonId: 14063619, Message: Conflict

2

@MichelleBrown6 - is this scout a member of another pack?

3

No, she isn’t registered with any other unit.

4

@MichelleBrown6

You will need to contact your Council for assistance with this error.