Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I paid his registration fee in-person at the Council for the upcoming year (til 2024). He is not showing up in my.scouting.org or on Scoutbook. I contacted the registrar and she could see on her end that he is a registered member in the correct Troop (315). She didn’t know why he is not showing up on my end.
My son has his own Scoutbook account, and his advancements, etc don’t show up there anymore, either. This happened on Mar. 1, so I assume it’s related to recharter, but I don’t know why the registrar sees that he’s registered to a Troop, but on our end it looks like he’s not an active member. Can anyone look into this and tell me what the problem is? Thank you!
Just have a follow-up question if you don’t mind. It does look like he’s not currently registered. If I hit “Apply now” on his unit’s listing on BeAScout and put in his BSA Member ID, would that allow his Troop to accept him back in, without creating a duplicate account? Thanks!
It’s the part that is circled in red. You can “Apply Now” and it allows you to input your member ID. I had previously transferred my son using “My application” on my.scouting.org. But since he’s no longer registered he doesn’t show up on the page that lets you transfer. I’m leary of accidentally creating a dupe account, but that feature does allow you to put in a BSA member ID for current/former youth members.
Ok, I may see if there’s a better way. Thanks for your taking the time to troubleshoot. Your screenshot helped identify the problem, I couldn’t see on my end what was going on. Appreciate it!